Job Description

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Job Summary

Responsibilities and Duties

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone.
• Optimizes patients' satisfaction, ensures a short wait time by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying patient of appointment reminders via email, provides chiropractor of patient's arrival.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Maintains business office inventory and equipment by checking stock to determine inventory level.
• Maintains operations by following policies and procedures.
• Contributes to team effort by accomplishing tasks as needed.

Qualifications and Skills

• Process payments for various practitioners, patients and services rendered.
• Manage the flow of patients at the front desk and direct individuals to the correct rooms.
• Multi-task and work in a fast-paced, high-stress environment.
• Deliver exceptional patient experience and promote an open environment where patients and staff are able to communicate concerns and questions openly.
• Ability to draft and edit documents, letters, emails and other inquiries
• You must be a team player willing to take on additional roles and challenges as they arise.
• Must be able to handle stress well, cope with changing office policies and schedules.

Programs:

• ATLAS Chiropractic software
• Familiarity with the Microsoft Office (Excel, Word, and Outlook)

Pay:

• To be determined based on knowledge and experience in a similar role

Somerset Family Chiropractic and Wellness Centre is an innovative wellness clinic located in North Ajax. Our mission is to serve our community with passion, devotion and empathy, in order to fulfill their potential for health, happiness and wellness!

Our Website: somersetfamilychiropractic.com

Job Type: Full-time

Benefits:

• Company events
• Flexible schedule
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Experience:

• Administrative: 1 year (preferred)

Work Location: In person

Expected start date: 2023-05-29

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