Job Description
Company Description
For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold – the property’s exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.
Job Description
What you will be doing:
- Prepare and follow-up on invoices for clients including, but not limited to:
- Group bills
- Tours and FIT’s
- Air/Rail Crew
- LCAH/Ovations/Res Plus
- To ensure that billings are accurate and prepared on a timely basis.
- Attend pre-convention meetings and meet with clients on site for invoice review.
- Maintain AR and AR-related files in the Accounting office.
- Assist Credit Manager in follow up and collection of outstanding accounts.
- Punctually respond (within 8 hours) to inquiries of guests and staff and to comply with reasonable special requests.
- Ensure accurate application of payments to accounts.
- Ensure correct billing of inter-company transactions.
- Opening of posting masters and following up with Catering for method of payment.
- Understand and adhere to all policies and procedures contained in the Finance and Accounting Policy and Procedures Manual, Section 3.
- Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
- Must be able to work individually and as part of a team in a safe, prudent and organized manner.
- Perform any other reasonable duty as required by the Credit Manager.
- Assist the finance leadership team with ad hoc projects and requests
- Consistently offers professional, engaging and friendly service
- Ensure a clean and safe working environment, and actively participate in health and safety initiatives
- Adhere to all hotel environmental policies and initiatives
- Carry out any other tasks as assigned
Qualifications
Your experience and skills include:
- Ability to prioritize work in an environment with multiple interests
- Ability to handle complex and confidential information with discretion
- College degree in Business/Accounting or combination of experience and education
- Diploma in Hospitality an asset
- Knowledge of PMS Opera
- Strong Customer Service experience
- Advanced Microsoft Excel spreadsheet knowledge
Additional Information
Accor Employee Travel Discount Program
- On-shift hot or cold meal in The Hive Cafeteria
- Employee Assistance Program (EAP)
- Extended healthcare plan coverage
- Opportunity to develop your talent and grow within the Company and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21