Billing Analyst Job at FAIRMONT, Toronto, ON

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Job Description

Company Description


For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold – the property’s exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.


Job Description


What you will be doing:

  • Prepare and follow-up on invoices for clients including, but not limited to:
    • Group bills
    • Tours and FIT’s
    • Air/Rail Crew
    • LCAH/Ovations/Res Plus
  • To ensure that billings are accurate and prepared on a timely basis.
  • Attend pre-convention meetings and meet with clients on site for invoice review.
  • Maintain AR and AR-related files in the Accounting office.
  • Assist Credit Manager in follow up and collection of outstanding accounts.
  • Punctually respond (within 8 hours) to inquiries of guests and staff and to comply with reasonable special requests.
  • Ensure accurate application of payments to accounts.
  • Ensure correct billing of inter-company transactions.
  • Opening of posting masters and following up with Catering for method of payment.
  • Understand and adhere to all policies and procedures contained in the Finance and Accounting Policy and Procedures Manual, Section 3.
  • Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
  • Must be able to work individually and as part of a team in a safe, prudent and organized manner.
  • Perform any other reasonable duty as required by the Credit Manager.
  • Assist the finance leadership team with ad hoc projects and requests
  • Consistently offers professional, engaging and friendly service
  • Ensure a clean and safe working environment, and actively participate in health and safety initiatives
  • Adhere to all hotel environmental policies and initiatives
  • Carry out any other tasks as assigned

Qualifications


Your experience and skills include:

  • Ability to prioritize work in an environment with multiple interests
  • Ability to handle complex and confidential information with discretion
  • College degree in Business/Accounting or combination of experience and education
  • Diploma in Hospitality an asset
  • Knowledge of PMS Opera
  • Strong Customer Service experience
  • Advanced Microsoft Excel spreadsheet knowledge

Additional Information


  • Accor Employee Travel Discount Program
  • On-shift hot or cold meal in The Hive Cafeteria
  • Employee Assistance Program (EAP)
  • Extended healthcare plan coverage
  • Opportunity to develop your talent and grow within the Company and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

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