Homelessness services & community engagement

The recuperative program supports individuals who are homeless who require to recuperate and successfully transition back into the community after discharge from hospital.

Please note: These positions will be located and will report to the Bridge Housing location in Niagara Falls

Shift Schedule: May involve shift rotation on days, afternoons, evenings, nights, weekends and holidays in a 24/7/365 environment. Including 12 hour shifts.

As an employer of choice, Niagara Region offers competitive salaries and benefits, a defined benefit pension plan, a corporate wellness centre, access to the Employee and Family Assistance Program (EFAP), mentorship and training programs, employee recognition programs, and more. In addition, the Region recognizes the value of having flexible work arrangements to support better work-life balance for our employees.

Approximate Duration: 12-18 months

Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

Please note that effective February 12, 2023 mandatory COVID-19 vaccinations are no longer required as per the Niagara Region’s amended COVID-19 Vaccination Policy. As a result, you will not be required to submit verification of your vaccination status before starting employment with the Niagara Region. However, the Niagara Region continues to reserve the right to reintroduce vaccination requirements in the future if necessary to respond to changing public health advice and\or government direction. The Niagara Region continues to strongly encourage everyone to remain up-to-date with vaccinations.

JOB SUMMARY

Under the leadership of the Recuperative Care Supervisor, this position assists individuals who are homeless with the supports they require to recuperate and successfully transition back into the community after discharge from hospital. The Recuperative Care Support Worker will be providing personal supports, homemaking services and care coordination to individuals who are experiencing chronic homelessness and may be living with severe and chronic mental illnesses and/or addictions issues, in accordance with the philosophy, objectives, policies and procedures of Community Services. They will perform and collaborate as a member of the interdisciplinary team which includes the Recuperative Care Supervisor, Intensive Case Manager, Manager Homeless Operations, Bridge Housing Shelter Supervisor and Medical Director.

QUALIFICATIONS

EDUCATION

• Grade 12 diploma or equivalent.
• Graduate of an approved Community College - Personal Support Worker (PSW) Certificate Course or equivalent education as permitted by FLTCA, 2021
• Training in Gentle Persuasive Approaches (GPA) an asset.

KNOWLEDGE/EXPERIENCE

• Minimum of 3 months of current experience in a Supportive Housing/Assisted Living Program, or related experience in delivering personal support services to individuals.
• Knowledge of resident/client safety issues and demonstrated capacity to apply resident/client safety practices.
• Experience working with Homeless population and/or vulnerable population an asset.

SKILLS

• Must possess excellent communication, analytical, problem solving, and time management skills.
• Must possess ability to analyze and assess client’s needs.
• Must have an excellent rapport with people and demonstrated working ability to understand the unique needs of the homeless population.
• Demonstrated flexibility and resourcefulness in achieving client independence and quality of life outcomes.
• Demonstrated teamwork, problem solving, and leadership skills sufficient to deal with crisis situations.
• Ability to handle confidential information with diplomacy and discretion.
• Ability to work under pressure and in crisis situations.
• Skills in addictions, housing, community outreach, concurrent disorders, and general aspects of physical health are an asset.
• Proficient in use of computer applications.

SPECIAL CONDITIONS

• The Program operates 24 hours per day, 7 days per week, and 365 days per year.
• Work is performed independently within established work procedures, departmental procedures, and safety procedures, as well as within regional policies and procedures.
• In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Vulnerable Sector Records Check.
• Ability to work flexible hours including days, evenings, nights, weekends, and holidays.
• Demonstrated experience working with individuals with severe mental illness and capable of maintaining objectivity in order to perform consistently with the philosophy and objectives of the Program.
• Physically and mentally capable of performing the duties of the job and have an excellent rapport with clients.

Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY!

Let us know why you would be an excellent team member by submitting your online application.

We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.

If you require an accommodation for the application process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, the alternate formats for contacting us are as follows:

• Email: myhr@niagararegion.ca
• Phone: 905-980-6000 or 1-800-263-7215
• Bell Relay: 1-800-855-0511
• In-person: Sir Isaac Brock Way, Thorold, ON L2V 4T7 – Human Resources Department