What is the opportunity?

The Enterprise Strategic Client Group (ESCG) serves a select group of RBC’s most strategic and complex families. This role is responsible for providing proactive, high-touch and integrated “One-RBC” support for the ESCG, including end-to-end administration, reporting support, calendar/travel/event co-ordination, and assisting in maintaining up to date client relationship management information. Working with senior leaders, cross functional partners and enterprise client family-business connections in a highly agile and client-centric environment, this role adds value by: assisting in development of client/business presentations, engaging with client/family office contacts and executives/senior leaders for management of calendars and providing direct support to the ESCG for complex travel planning, expense management, invoice & accounts payable, asset management and program support for special initiatives.

What will you do?

• Providing proactive calendar management support including prioritizing scheduling and managing conflicts, booking team meetings, utilizing WebEx and Conference details while seeking opportunities to provide additional value-added service to ensure all established deadlines/commitments are met.

• Managing detailed executive travel arrangements (flights, cars, itineraries), ensuring the fulfillment of compliance-related travel requirements.

• Timely validation and execution of monthly expenses within respective policy guidelines.

• Ensure effective and efficient office supply/asset management, engaging with functional partners as required for timely problem resolution on escalated issues or to support a seamless employee on board/off board experience.

• Effectively navigating internal systems and technology (e.g. MyMarketplace, MyProcurement, etc.) to place requests for supplies and keep record of approvals, ultimately ensuring adequate supply items for office flow.

• Providing support, when required, for both ad hoc and/or ESCG sponsored client events such as invites, RSVPs, client follow up, client ticket distribution and CRM updates.

• Partner internally with the ESCG to ensure the achievement of team deliverables as it may pertain to data collection and management, preparation of client/business presentation and materials and effective problem resolution and investigation in client queries.

What do you need to succeed?

Must Have

• 5+ years previous experience as an Executive Administrative Assistant supporting executive level (Director, VP, SVP, Group Head);

• Operations support experience;

• Problem resolution & comfort with ambiguity at Business/Function level;

• Exceptional planning and logistical skills, including experience co-ordinating and planning Events;

• Strong attention to detail and privacy/confidentiality

• Outstanding verbal and written communication skills;

• Fully proficient with MS Office (Word, Excel, PowerPoint, and Outlook);

Nice to have

• Ability to multi-task and prioritize and work independently under tight deadlines in a fast-paced environment;

• Ability to work well within a team environment and take ownership of team deliverables

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Flexible work/life balance options

• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities

• Access to a variety of job opportunities across business