OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

The Opportunity:
Lead Cloud Applications Consultant (LCAC) in our Application Managed Services organization provides technical support and is responsible for application administration and customization tasks for one or several highly complex customer cloud deployments. A Lead Cloud Applications Consultant possesses technical expertise in designing, implementing, tuning and optimizing product solutions, is a subject matter expert of customer environment and applications; adheres to OpenText Cloud Services service delivery and business processes. LCAC is a technical point of contact who actively engages with clients to understand and support their needs.
LCAC is a technical expert, ensuring customers have confidence that OpenText understands its products; how our customers are using them and how they are optimized in the OpenText Cloud. LCAC works closely with Cloud Service Manager, local and offshore delivery resources, product support and customer technical teams to ensure customer expectations and service level objectives are met.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at 1-800-499-6544.