Job Description

Element Sales & Consulting, a Canadian based company, with over 15 years experience in high ticket sales and business consulting. Today we tend to work closely with clients to embrace a transformational approach aimed toward benefiting all stakeholders- empowering organizations to renew revive and grow. Our experts are dedicated to unlocking potential and delivering integrated solutions. We grow by growing others, enabling our clients and colleagues to build success and achieve their full potential.

https://elementsalesandconsulting.com

Our work environment includes:

• Permanent work from home
• Growth opportunities
• On-the-job training
• Flexible working hours
• Wellness programs- after 6 months

Our company is currently looking for motivated and enthusiastic Consumer Care Representatives to join our team. The ideal candidate will possess excellent listening and customer service skills, as well as the ability to solve problems effectively.

Responsibilities:

• Provide dependable internet and computer equipment including monitor, processor, keyboard, mouse and headset
• Exceptional customer service, active listening skills
• Excellent verbal and written communication skills- English
• Strong time management skills
• Organized, detail orientated and with exceptional follow-through
• Clear and professional phone voice
• Understanding of company products, services, and policies
• Proficient with computers and software, especially with Customer Relationship Management (CRM) software
• Proficient in the use of Microsoft Teams
• Strong skills in the use of Microsoft excel and word
• Adaptability and accountability
• Aptitude for working under pressure and achieving targets

Job Types: Full-time, Permanent

Salary: $15.50-$17.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 3 years (preferred)

Work Location: In person

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