Customer Experience Specialist, FFUN Cars - Saskatoon, SK Job at FFUN Group, Saskatoon, SK

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Job Description

Customer Experience Specialist

Full-Time, FFUN Cars Saskatoon


Yes, we’re a “car dealership.” No, we aren’t looking for car salespeople; we’re looking for customer service gurus, who choose customer experience over “selling,” to join our team as a Customer Experience Specialist. If you’ve been a retail sales associate, worked in customer service, been a sales consultant, now’s the time to think outside the “retail” box and come over to the automotive side of “sales.”


You don’t have to worry about making money while you fall in love with working at FFUN Cars; we have an incredible training program to get you started, and it’s ongoing to set you up for your career. We know those other dealerships say they guarantee pay of $3k or $5k for the first 3 months, blah, blah, blah. Since we aren’t like traditional dealerships, we offer a guaranteed minimum of $60,000 your first year, and it doesn’t have to stop after that; you can make upwards of $100,000 doing, “car sales,” without having to wear some lame suit and spout out cheesy lines.


Now is your chance to get into the automotive world without the stereotypical cheesy salesperson vibes. How is that possible, you ask? It’s simple; our vehicles are well-priced, with a no-haggle promise. You’ll make your money by giving customers an amazing car buying experience, not from commission based on the price you sell the vehicle for – so leave the pressure of selling at home. Just bring your smiling face, upbeat attitude, and that retail customer service experience and you’ll be set up for instant success.


Why FFUN

  • Competitive Wages – we said it above, and we’ll say it again, $60,000 minimum in your first year. After that, we give you the tools, and the earning potential is all up to you.
  • Development – How do you want to grow? We’ve got professional development plans out the wazoo and a leadership team that is focused on your personal and professional growth.
  • Employee Discount– Do you love these products as much as we do? Even if you don’t, your shopping list for every birthday or celebration are already checked off.
  • Corporate Gym Membership Rates- With our membership rates, you'll stay happy and healthy.
  • Health, Dental & Insurance– You’re going to have a smile on your face every day, so we’ll make sure you can keep it pretty.
  • Giving Back – From Hospital Foundations to local sports teams, we want everyone to have a little more FFUN in their lives
  • Group Retirement Savings Plan – Employer-Employee matched contributions because we care about your future financial security.
  • Life Insurance Program - We care about you and your family, today and in the future, offering up to 20x your income in life insurance

What You’ll Be Doing

  • Assist customers with our ONE brand promise – ONE Person, ONE Price, ONE Hour
  • Communicate effectively, online and offline, building relationships with customers while showing them the new way of buying a car
  • Embrace the FFUN Cars culture while helping customers find the perfect vehicle
  • Follow company standards to overcome objectives, complete transactions, and all other steps in the car buying process

Qualification – There’s just ONE

We’re bold, and we want our people to be as well. Forget cookie-cutter personalities, we want, quirky, unique, different. It comes down to ATTITUDE – we’ll hire you for your incredible outlook and attitude and train you the skills. Simple. Be AMAZING, and we got you.


First, Fast, and FFUN; that’s our brand promise to our customers and since we recognize that we have amazing customers because of our amazing team, we make that same promise to you. We put you and your goals FIRST. We can put you on the FAST-track to career development. And finally, we promise you’ll have FFUN.


FFUN Cars Saskatoon is part of FFUN Group, Canada’s fastest-growing motor and recreational retailer with over 30 locations throughout Canada and growing. We’re not your traditional car dealership. We’re shaking up how people buy cars, which means we’re changing how people (you) sell them. Our dealership gives off Apple store vibes, with an incredible work culture and we are all about having FFUN and making the most out of life while providing our team with amazing opportunities. To learn more about us, visit ffun.com


We are defined by our core values:


Driven to Grow

Team Player

FFUN Attitude

Down to Earth


If this sounds like the opportunity you’ve been waiting for, we’d love to meet you. Apply by visiting ffun.com/careers.

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