A fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love you! We have over 60% repeat/referral customer base and seek additional office support for our growing business. Handyman Connection of Toronto West is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship.

Benefits

• Uncapped Bonuses
• Work during traditional business hours – no nights or weekends!
• Professional office with a friendly touch!
• Excellent training and support
• Branded apparel available (or business casual attire)

Responsibilities

• Strong telephone and written communication skills
• Dedication to excellent customer service
• Outgoing personality; enjoys working with people
• Able to manage small business details while working independently
• Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
• Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM
• Knowledge of home repair and light remodelling a plus
• Experience working in a Customer Service Role or Telemarketing Role preferred

Ready to Learn More?

Please complete the short application, and we will contact you for a quick conversation to see if this could be the right match for you.