Job Description
Openings for Customer Service Representatives!
Robert Half has a challenging career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Automotive industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic and fast-paced environment. This Customer Service Representative position is based in the Scarborough, Ontario region and is a permanent employment opportunity.
Key responsibilities
- Handle incoming telephone calls
- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
- Provide accurate, friendly customer service in a timely fashion
- Field and send out send written business correspondence
- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
- Strong customer service and office administrative skills
- Excellent communication and organizational skills
- No stranger to performing extensive research to resolve complex customer inquiries
- Solid understanding of customer service
- Positive attitude and an engaging businesslike approach
- Proven computer skills
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Strong problem-solving skills
- Advanced Microsoft Office skills
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.
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