Customer Service Representative job at SCN Industrial in Delta, BC

Job Description

Delta

Overview

SCN Industrial is a 100% Canadian company and a national leader in the Canadian industrial marketplace, SCN takes on the challenge of transforming the way people and organizations tackle their procurement processes by helping them achieve efficiencies, savings and gain better control over their total spend.

Why join SCN?

Named one of "Canada's Best Managed Companies" 17 consecutive years;
Profit sharing program;
21 days of paid time off (vacation / personal days);
Group Insurance benefits;
Tuition Reimbursement;
Employee discount (tools, household equipment, and more);
Casual dress code;
We're friendly and like a good laugh. It's SCN we take seriously, not ourselve

Responsibilities

Process incoming quote requests;
Process orders received by phone, fax, and e-mail;
Offer solutions to meet clients’ business needs;
Advise clients on upcoming product developments;
Up sell promotions that may affect their orders;
Communicate on the availability of product and progress of existing orders;
Partner with outside sales managers to help drive sales and improve customer service;

Qualifications

2 years experience in a customer service role;
Post-secondary diploma;
Knowledge of welding industry and products (an asset);
Excellent communication skills (written and spoken in English) a must;
Proficient with MS Office suite and data entry;
Detail-oriented and able to meet deadlines;
Experience working independently in a fast paced environment;
Client driven;

Employment Level

Full-time

Eligibility Statement

We are an equal opportunity employer. While we appreciate all expressed interest in joining our team, only candidates selected for interviews will be contacted.

#scnjobs

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Customer Service Representative Job at SCN Industrial, Delta, BC

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