Job Description
As Hospitality Director, this position requires that:
Be fully responsible to develop, execute, benchmark and maintain an on-site catering program and customer service training programs required to achieve a successful catering service unit and achieve high levels of guest/client satisfaction.
Now, if you were to come on board as our Hospitality Manager, we’d ask you to do the following for us:
- Oversee all operations in a catering service unit
- Manage team of employees, including servers and cooks
- Establish and maintain great client relationships
- Work with client team to assist with planning events
- Coordinate catering needs as required
- Execute event and catering services
- Ensure compliance with best practices within Compass Group
- Conduct tasting & sampling events
- Local & Regional Market Analysis
- Sustainability, Balance & Health & Wellness
- Local, Regional & National Trend research
- Responsible for unit financials
- Prepare monthly reports of all initiatives and results
- Put tools in place to receive feedback. Track and respond to feedback
- Ensure compliance to HSQA standards
As a Hospitality Director it would be expected that:
We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:
- Previous work experience in a customer facing role within a catering and / or food service environment
- High energy, creative, solution focused, results oriented
- Able to work closely with, and form highly productive working relationships across, a wide range of customer, unit management, clients and corporate stakeholders
- Strong, well-developed verbal, written & social media communication skills are a must
- Proficiency with Microsoft Word, Excel and PowerPoint
- Post-secondary education in Hospitality or Marketing
Job Types: Full-time, Permanent
Salary: $55,000.00-$65,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Paid time off
Schedule:
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (required)
Experience:
- Hospitality: 2 years (required)
Language:
Licence/Certification:
Shift availability:
Work Location: In person