Dispatch Manager Job at Ask 4 Solutions Inc., Etobicoke, ON

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Job Description

We're searching for individuals who are interested in pursuing management positions in a growing and ever-changing business. The Dispatch Manager must have a strong understanding of current technologies and trends in the transportation industry to oversee daily on-the-job functions. This position requires a high level of tact, negotiation, persuasion and decision-making skills.

Responsibilities:

  • Track available drivers and assign them to customers in a timely manner.
  • Handle customer complaints and find solutions.
  • Manage the workflow of dispatchers.
  • Mentor dispatch associates.
  • Communicate with the dispatcher support staff to ensure the database is up to date at all times.
  • Coordinate daily activities with the rest of the dispatchers on duty.

Job Type: Full-time

Salary: $18.00-$24.00 per hour

Benefits:

  • Casual dress
  • On-site parking
  • Paid time off

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Morning shift
  • Night shift

Supplemental pay types:

  • Bonus pay
  • Overtime pay

Ability to commute/relocate:

  • Etobicoke, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • dispatching: 2 years (required)

Work Location: In person

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