6ix Management Inc. is an unmatched business development firm focused on delivering exceptional client and customer satisfaction. Located in the Greater Toronto Area, our sprightly culture separates us from the rest! With inimitable passion and dedication, there's no limit to what you can achieve with our 6ix Management team.
The ultimate Entry Level Customer Service Representative will have a remarkable work ethic, a relentless desire to be part of a growing energetic team, a willingness to learn and grow from entry-level, the ability to hold themselves as well as others accountable, and the capability to connect with a diverse group of clients and coworkers.
Responsibilities as an Entry Level Customer Service Representative:
Front-line support: effectively relaying information to customers informing them of current deals and promotions
Develop a deep knowledge of the clients driving their vision, products, and services. Representing them with integrity and rectitude to increase sales and enhance profit margins
Cultivate new relationships through a variety of networking opportunities
Answer questions to help customers navigate a variety of effective solutions showing composure, resilience, and flexibility as customer needs evolve and problems arise
Surpass personal and Customer Service Representative team sales targets
Provide sales support to both existing and inquiring customers
Handle customer complaints, provide exceptional solutions and alternatives in a timely manner
Document and process confidential customer information accurately and efficiently
Collaborate within a team as well as as individuals in a professional manner
Report to, and work closely with the Manager of sales operations to improve and maintain sales operations and process efficiency
Requirements of an Entry Level Customer Service Representative:
An educational background or professional diploma in Business, Marketing, Sales, or entrepreneurship is preferred, but not required
1-2 years of entry-level customer support or sales experience is recommended
Ability to work with a sense of purpose and exercise good judgment in stressful situations
Superlative verbal and written communication skills
Track record of superlative work ethic, dependability, and reliability
Effective time management skills, ability to multitask, and perform under pressure
Grasp client and company knowledge quickly
Enthusiastic and trustworthy moral compass
Why work with 6ix Management?
Our people are what drive us. We pride ourselves in creating a workplace of energy, positivity, engagement, and diversity. Our Management’s mission is to not only develop our team member professionally, but also create healthy competition throughout the workplace to push each other to thrive and grow. We support each other’s goals, and include weekly team building activities to strengthen our relationships; and it’s also advantageous when working together to achieve, and exceed, our client’s goals month over month.
Job Type: Full-time
Salary: $700.00-$1,000.00 per week
Schedule:
Application question(s):
Work Location: On the road