Entry Level Customer Service Representative Job at 6ix Management Inc., Barrie, ON

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Job Description

6ix Management Inc. is an unmatched business development firm focused on delivering exceptional client and customer satisfaction. Located in the Greater Toronto Area, our sprightly culture separates us from the rest! With inimitable passion and dedication, there's no limit to what you can achieve with our 6ix Management team.

The ultimate Entry Level Customer Service Representative will have a remarkable work ethic, a relentless desire to be part of a growing energetic team, a willingness to learn and grow from entry-level, the ability to hold themselves as well as others accountable, and the capability to connect with a diverse group of clients and coworkers.

Responsibilities as an Entry Level Customer Service Representative:

Front-line support: effectively relaying information to customers informing them of current deals and promotions

Develop a deep knowledge of the clients driving their vision, products, and services. Representing them with integrity and rectitude to increase sales and enhance profit margins

Cultivate new relationships through a variety of networking opportunities

Answer questions to help customers navigate a variety of effective solutions showing composure, resilience, and flexibility as customer needs evolve and problems arise

Surpass personal and Customer Service Representative team sales targets

Provide sales support to both existing and inquiring customers

Handle customer complaints, provide exceptional solutions and alternatives in a timely manner

Document and process confidential customer information accurately and efficiently

Collaborate within a team as well as as individuals in a professional manner

Report to, and work closely with the Manager of sales operations to improve and maintain sales operations and process efficiency

Requirements of an Entry Level Customer Service Representative:

An educational background or professional diploma in Business, Marketing, Sales, or entrepreneurship is preferred, but not required

1-2 years of entry-level customer support or sales experience is recommended

Ability to work with a sense of purpose and exercise good judgment in stressful situations

Superlative verbal and written communication skills

Track record of superlative work ethic, dependability, and reliability

Effective time management skills, ability to multitask, and perform under pressure

Grasp client and company knowledge quickly

Enthusiastic and trustworthy moral compass

Why work with 6ix Management?

Our people are what drive us. We pride ourselves in creating a workplace of energy, positivity, engagement, and diversity. Our Management’s mission is to not only develop our team member professionally, but also create healthy competition throughout the workplace to push each other to thrive and grow. We support each other’s goals, and include weekly team building activities to strengthen our relationships; and it’s also advantageous when working together to achieve, and exceed, our client’s goals month over month.

Job Type: Full-time

Salary: $700.00-$1,000.00 per week

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Application question(s):

  • Do you have the ability to commute on a daily basis to the office; L4N 5R7?

Work Location: On the road

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