Job Description

Who you are

• A vibrant and fun personality is a must
• You will have the ability to effectively translate technical information and procedures to end users and assume responsibilities and remain productive within a time-sensitive and fast paced environment.
• Demonstrated commitment to deliver outstanding customer service outcomes and continuous service improvements.
• Excellent interpersonal and communication skills with the ability to establish and maintain effective customer relationships within a service delivery environment.
• Problem solving & analytical skills with excellent attention to detail. Preferably with an I.T. related qualification.
• Excellent Windows based computer skills and experience using a modern Service Management tool such as ServiceNow.
• Applicants who possess Mac expertise with experience using JAMF remote control tools along with cloud SaaS based products such as Salesforce, Workday and Google suite of applications will be looked upon favourably.

We are customer obsessed, you should love customer service as much as we do. Going the extra mile is sometimes necessary for outstanding delivery of service.

What’s in it for you?

• Free LinkedIn Learning Access
• Flexible\Blended work arrangements to work.
• Attractive Salary
• Birthday Leave
• Volunteer Leave to support a charity or cause of your choice
• Employee discounts with multiple brands including BMW, Qantas, Apple, Samsung etc.
• Discounted health care

Job Types: Full-time, Part-time, Permanent

Salary: $19.71-$37.51 per hour

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Work from home

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Overtime pay

Work Location: On the road

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