Graham is an employee-owned construction solutions partner that services the buildings, industrial, infrastructure, water and project finance sectors. We deliver lasting value for our clients through meticulous planning and scheduling, while upholding rigorous safety and quality standards. With offices throughout North America, our passionate and knowledgeable teams deliver projects that enable communities to thrive and people to live, work, move and grow in a rapidly changing world. With over nine decades of experience, Graham has the resources, capacity and expertise to undertake projects of every scope, scale and complexity. Join our team to deliver a better tomorrow.

We are seeking top-tier talent to join our Corporate Services team and support our construction operations by applying your expertise to various Corporate Services business initiatives. As a member of this collaborative team, you can expect a safe, diverse and inclusive environment, and on-going learning and career development opportunities.

About the Role

At Graham, we recognize that managing Insurance and Risk is a critical function of executing successful construction projects. As a member of the risk management team, reporting to the Director, Risk Management, the Insurance Claims Advisor is responsible to ensure that insurance claims are resolved in an equitable and timely manner in order minimize financial impact of any third-party claims and maximize the recovery of insurance proceeds for any first party claims.

As an Insurance Claims Advisor, you will:

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  Manage the prompt and equitable settlement of construction insurance claims across multiple jurisdictions
• Evaluate and interpret policy wordings in order to determine coverage applicable to the loss
• Conduct investigations to determine the cause, scope, and quantum of claims
• Develop and lead claim recovery strategies
• Respond to communications and information requests from insurers, brokers, adjusters, legal counsel and other experts involved in the claims resolution process
• Negotiate appropriate and timely resolutions of claims within the prescribed settlement authority
• Ensure that claims payments are issued in a timely and accurate manner
• Consult with and report to the Director, Risk Management and Chief Legal and Risk Officer on large losses and contentious coverage matters.
• Maintains current and accurate files and documentation for each claim
• Facilitate quarterly claim status review meetings with internal stakeholders and insurance brokers
• Provide direction and guidance with respect to claims and application of coverage
• Assist in the development and implementation of claims management best practices and policies and procedures
• Stay informed on emerging insurance industry trends, statutory and regulatory changes and court decisions that may impact insurance claims
• Assist with the compilation and development of claims data to identity trends and develop risk mitigation strategies

What You Bring to the Team

• Minimum 5 years claims experience
• Strong commercial and contract acumen
• Construction industry experience preferred
• Abilityy to build rapport and develop relationships
• Keen attention to detail
• Excellent communication and negotiation skills
• Ability to prioritize and juggle multiple responsibilities
• Strong analytical and decision-making skills
• Passion for learning and professional development
• Commitment to continuous learning and professional development

If this sounds like you, then Graham may be the right fit. Apply today.

Graham is an Equal Opportunity Employer, and employment selection decisions are based on merit, qualifications, and abilities. Graham does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by country, regional or local law.

No unsolicited resumes or phone inquiries from agencies, thank you.