Job Description

Front Desk Receptionist

Aspire Care clinic located in the SE of Airdrie. Our Aesthetic team is led by Dr Charles Wang, who is a family physician with focus in aesthetics and skin conditions. We specialize in providing effective facial and body rejuvenation treatments. We are dedicated to providing safe treatments to our clients

Major Responsibilities

• Positive attitude, Exceptional customer service skills
• Ensuring the clinic looks and feels amazing at all times!
• Carry out our communication and marketing strategies: creating posts and videos on Instagram/YouTube/Facebook/TikTok/Google
• Assist in creating high-quality social media content, including monthly newsletters, posters, brochures video scripts etc. that are in line with company’s marketing guide.
• Greet clients and patients coming to Aspire by phone or in person. Assist with minor client issues and questions
• Respond to text or DM messages online, refer clients to relevant cosmetics or medical staff.
• Basic knowledge to sell medical grade skin care products and services
• Other administrative tasks and reception work as required.
• Assist clinic's daily activities and patient flow, help resolve customers' complaints or concerns
• Efficient interpersonal skills with flexibility, organized, reliability and team player
• Reliable and punctual work ethic

Knowledge, Skills, and Ability Requirements

• A minimum 1 years’ experience in communications, retail, or social media/technology areas.
• Knowledge of Canadian aesthetics market is an asset.
• Experience in medical office or aesthetical clinic would be a major asset
• Proven social media experience and content creation capabilities.
• Excellent command of English language (written and spoken)
• Multitasking is essential
• Ability to communicate effectively across all levels of the organization and with patients/clients
• Ability to work independently, problem solving and strong interpersonal skills
• Knowledge of the Windows software (Word, Excel, PowerPoint), and social media (Instagram/YouTube/Facebook/TikTok/Google)
• Optimistic and realistic, dedicated, creative mindset, attention to detail.

Job Types: Full-time, Permanent

Salary: From $17.00 per hour

Benefits:

• On-site parking

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay
• Retention bonus

Experience:

• medical aesthetician: 1 year (preferred)
• medical office: 1 year (preferred)

Work Location: In person

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