Community Care Supervisor LPN - Red Deer

Job Summary

Reporting to the Director of Operations or designate, the Community Care Supervisor is primarily responsible in ensuring that the immediate needs of the client are being met through the direct supervision of community employees. The Community Care Supervisor is responsible for quality assurance, client and employee safety and best practices in the community as per CBI Home Health standards. The Community Care Supervisor will be expected to represent the agency in a professional and responsible manner.

Hours: Monday to Friday 8:30am-4:30pm

Qualifications

• Graduate of a recognized program of nursing
• Current CLPNBC registration
• Minimum two (2) years clinical experience related to community care preferred
• Current CPR
• Speak, read and write English at a level that meets the job requirements
• Valid driver’s license and access to a dependable vehicle for work related travel

Competencies

• Demonstrated supervisory experience and effective team building
• Excellent interpersonal, communication (written and verbal) and organizational skills in a multidisciplinary team environment
• Excellent demonstration of customer service
• Self-directed and highly motivated
• Demonstration of excellent problem solving skills
• Demonstrates leadership when working with others
• Team player
• Demonstrates professionalism in all situations
• Displays good problem solving/decision making skills
• Proficiency in Microsoft Office suite, and the ability to learn new programs specific to the business
• Maintain a positive working relationship with clients, families, referring agencies and colleagues in a manner that promotes good community relations
• Maintain knowledge of community care requirements/trends and participate in identifying services/training required to meet them
• Ensures client centered care with client safety as a priority

Essential Functions

• Provide the following supervision functions for community employees:
• Ongoing support, coaching, and mentoring to community employees
• Evaluate job performance and competencies of community employees and ensure they understand their role and the care to be provided
• Supervise restricted activities of regulated health services provided by unregulated staff
• Provide client specific training
• Investigate client, community employees or Referring Agency concerns and assist in problem solving
• Participate in ensuring overall quality of care
• Responsible to ensure Personal Care Aides are aware of the safety risks involved with each job they are given as well as how to perform the specific job safely and their right to refuse what they believe to be unsafe work.
• Participate in all aspects of the performance management of community employees
• Participate in the development of community employees skills through In-service training
• Contributing to the development of care plans within your scope of practice, attend Case Conferences as necessary and provide direct nursing and personal care as required
• Communicate effectively with Coordinators in respect to client service provision
• Attend staff meetings, serve on agency committees and attend community functions as required
• Participate in lifelong learning and maintain professional competencies as required by professional body and current legislation while also attending agency sponsored training as required.
• Document professionally, appropriately, and in a timely manner as per specified CBI Home Health standards
• Actively participates in event resolution and ensuring recurrence safeguards for community staff and client concerns
• Ensures all Health Care Associates are aware of when, where and how to report any safety concerns.
• Work with an awareness of health and safety and cooperate towards improved health and safety conditions at work
• Knowledge of and adheres to the formal and informal departmental goals, standards and policies and procedures

Physical Requirements

• Sitting in a normal seated position for extended periods of time
• Reaching by extending hand(s) or arm(s) in any direction
• Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
• Communication skills using the spoken word
• Ability to see within normal parameters
• Ability to hear within normal range
• Ability to move about.(squatting/walking/standing for periods of time)
• Look over both shoulders
• Lifting/transferring
• Pushing/pulling loads
• Walking on uneven surfaces
• Climbing stairs
• Hand/eye coordination

About Us

For millions of Canadians, CBI Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihealth.ca.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

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