Job Description

Administrator required for Chiropractic/Massage/Acupuncture clinic.

You will work with a team of 3 other administrators and 12 healthcare providers.

Availability/Schedule:

• Training shifts (flexible) to begin late June
• Must be available Thursday evenings for July and the first 3 weeks of August, 3pm-9pm
• Our ideal candidate will be able to transition into a Mon-Fri role, 30-40hrs per week by mid-late August, primarily daytime shifts on an 8am-4pm or similar schedule.

Your primary responsibilities will include answering the phone, answering emails, verifying patient information, sending claims through to insurance, processing payments, receiving and sending mail/packages and cleaning/disinfecting high touch surfaces in common areas. You will assist in the smooth operation of a busy clinic, with a focus on providing an excellent customer service experience for our patients. A strong customer service background is preferred.

Punctuality, clear and pleasant phone manner, lots of patience, and good problem solving skills are required. We use Microsoft Windows/Microsoft applications and a digital patient management software, so computer literacy is essential.

Experience with Microsoft Outlook, Word, and Excel are assets, as is experience with Jane patient management software, HCAI, Telus and ProviderConnect.

Our office is professional, but casual, with a great team and a good sense of humour. We value teamwork and communication. We pride ourselves on being a company that our patients and our staff can trust. We are locally owned and family owned.

Please feel free to include a few short sentences about why you're applying, however, a cover letter with your resume is not required, nor recommended.

Thank you, and we look forward to hearing from you.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 15-40 per week

Salary: $15.50-$19.00 per hour

Benefits:

• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
Some patients and staff are masked if they choose to do so, regular Sanitization of treatment areas (after every patient) and common areas (minimum 2x a day) multiple measures in place to reduce patient contact time in the clinic.

Ability to commute/relocate:

• Milton, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have prior experience with Jane patient management software or submitting services to Telus/ProviderConnect/ClaimsXchange or Blue Cross? (not required, but definitely an asset!)
• Are you available Thursdays 3pm-9pm in July and August?

Work Location: In person

Expected start date: 2023-06-26

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