Job Description

Help Capture Excitement at Rainforest Café Niagara Falls Canada!!

Do you enjoy photography? Have great customer service skills? Want to be a part of helping the team succeed and meet their goals? If so, then this is the job for you!!

Starting Pay is $17.50/hr.

POSITION SUMMARY:

Under general supervision, the Lead will be responsible for overseeing day-to-day operations in one or more locations throughout the venue.

PRINCIPAL ACCOUNTABILITIES:

· Listens to, understands and anticipates customer needs. Takes proactive steps to follow up on requests and ensure customer satisfaction.

· Enhances the guest experience by driving and delivering excellent customer service.

· Responsible for ensuring the site is prepared and organized.

· Responsible for maintaining the dress code and appearance guidelines.

· Responsible for ensuring equipment safety and site cleanliness.

· Responsible for site preparedness, stocking, cleaning and organization.

· Responsible for image quality. Ensure camera settings are accurate prior to shooting.

· Responsible for following and ensuring all company policies and procedures are followed.

· May orient, train, assign and audit the work of other employees to achieve desired guest service and financial results.

· Responsible for helping to control labor costs at the site level.

· Ability to troubleshoot, communicate and fix system problems.

· Ensures adherence to all state and federal laws.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.

As a global leader, Digiphoto Entertainment Imaging (DEI) is a premier souvenir imaging provider within the world of amusements. We combine superior image captures with exceptional guest service and state-of-the art technology. Featuring a complement of over 1500 talented professionals at almost 130 venues in 10 countries, we strive for unparalleled quality and promise truly memorable keepsakes for your visitors.

Requirements

SKILL AND/OR KNOWLEDGE SPECIFICATIONS:

· Excellent written and verbal communication skills required.

· Ability to work prescribed hours by management, which may include weekends, holidays, and covering shifts when scheduled employees are unable to work.

· Must be able to stand for long periods of time, and walk long distances within the site.

· Must be able to work in inclement weather conditions.

· Ability to carry up to 15 lbs. on your upper body.

· Proficient computer and math skills required.

· Flexible to work different locations within the site.

· Ability to multitask and prioritize appropriately.

· Effective decision making skills required.

EDUCATION AND/OR EXPERIENCE SPECIFICATIONS:

· High school diploma or equivalent is preferred.

· Customer sales and/or service experience in a retail or service industry is preferred.

· Prior leadership responsibility preferred.

· Must meet minimum age requirements.

Job Type: Seasonal
Contract length: 4 months

Pay: $17.50 per hour

Benefits:

• Flexible schedule

Flexible Language Requirement:

• French not required

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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