Program Strategy & Optimization Co-op Job at Sun Life, Toronto, ON

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Job Description

Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

Job Description:

The Growth & Performance Marketing team within Sun Life’s Client Experience Office has embarked on a major transformation. As part of this transformation, we are continuously launching and testing new ideas, platforms, and solutions to generate more leads and opportunities for our retail advisor network. We are looking for individuals who have a passion for taking new ideas from ideation all the way to operationalization; working with our evolving network of partner start-ups as well as across the organization including technology, CX design, social media, and operations.

This role requires a strong strategic thinker with excellent data analysis and business case writing skills. Your mandate will be to use insights to strategize and test new growth initiatives while digging into results to inform what we do next. You will articulate what we are doing, why, how it’s performing, and what’s next in a clear and concise manner. From there, you will support these solutions by collaborating with/influencing key stakeholders to drive its execution.

What you will be doing?

  • Working closely with business, functional leaders, and advisors to support the future vision and roadmap of the platform while developing & presenting recommendations to senior leadership

  • Brainstorming new solutions and solving for client and advisor backed by insights from supporting data and analytics

  • Defining project objectives, work streams, owners, and milestones that can be taken through to execution

  • Tracking client experience and lead generation measures then problem solving and testing out new approaches that can enable success

  • Support the senior leadership team in enhancing dashboards to measure and track performance, question assumptions, provide insight and analysis and ensure decisions backed by data

  • Develops and maintains tools and processes to report on internal CoE objectives and Key Performance Indicators (KPI's)

What you need to succeed?

  • Effective work planning and strong analytical skills identifying critical business issues

  • Willingness to challenge conventional thinking supported by an effective problem solving approach

  • Highly inquisitive/curious, excellent analytical skills with the ability to derive insights, link concepts and opportunities for improvement

The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.

Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Job Category:

Temporary Employee

Posting End Date:

20/05/2023

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