Quality Assurance Manager Job at Cognizant Technology Solutions, Toronto, ON

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Job Description

Why Choose Cognizant?

It takes a lot to succeed in today’s fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services. But we do not stop there. We develop go-to-market strategies and invent entirely new business models ensuring that every company we work with walks away with both inspiration and a plan. Everything we do at Cognizant we do with passion—for our clients, our communities, and our organization. It’s the defining attribute that we look for in our people.

Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our people and clients. We are seeking someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration. If you are excited by change, and excel through autonomy, we would love to hear from you!

QA Lead (Reporting Focused):
Responsibilities:
  • Lead and manage the QA team to ensure the quality of the deliverables.
  • Must have exp. in creating Power BI reporting and Dashboards for QA.
  • Experience with contact center domain and have experience with HP ALM.
  • Act as a subject matter expert for VDI testing and has Citrix knowledge.
  • Create detailed, comprehensive and well-structured test plans and test cases
  • Develop and implement quality assurance procedures, standards, and methodologies.
  • Work closely with other teams to identify issues, risks, and opportunities for improvement.
  • Produce and present progress reports such as Project status reports, Risk assessment reports, requirement traceability matrix, test reports etc. to management on a regular basis.
  • Manage the resources and budget allocated to the QA team.
  • Participate in the development of project plans, schedules, and timelines.
Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : May 10 2023

About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

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