Job Description

The Opportunity:

We are seeking a friendly, self-motivated individual for the role of Office Administration Generalist -Receptionist. The successful applicant must have strong attention to detail, communicate effectively, and have excellent organizational skills. They enjoy working in a busy environment where they can use their multitasking skills in a fun environment. In addition, this individual should have an analytical mind, and always be looking for ways to better improve systems and efficiencies.

Please note this is a very fast-paced, ever changing work environment. This is an opportunity to excel with a company that genuinely supports your personal and professional development.

What we're looking for:

• Excellent customer service skills
• Approximately 2 years experience in busy office setting
• Knowledge of Nanaimo and the surrounding areas
• Computer skills - Microsoft Office (Excel, Word, Outlook)
• Ability to adapt quickly to new systems, QuickBooks experience is preferred
• Ability to meet deadlines and adapt to changing priorities
• Strong sense of urgency and self motivated to handle multiple projects
• Strong organizational and time management skills
• Positive attitude and effective communication skills
• Analytical and detail oriented
• Team oriented, positive attitude and strong communication skills as well as the ability to work independently
• Construction knowledge is an asset

Responsibilities:

• Present a positive and professional image of the organization to all visitors, suppliers, inquires, drivers and other interactions
• Answer phones and provide excellent customer service to our clients, providing information about any inquires or requests
• Prioritize calls, emails and work orders according to urgency and importance
• Proactively resolve any arising problems or complaints
• Order entry CRO/Quickbooks
• Create invoices and receive payments. Process payments and credit card postings
• Ability to strategically plan and manage logistics of transportation in the absence and/or support of the dispatcher
• Liaise and negotiate with suppliers, manufacturers, retailers and customers
• Process incoming paperwork and ensure accurate and timely input of data
• Recording equipment logs and maintenance hours
• Order office supplies and organize for use
• Scanning daily slips and review daily billing
• Ability to manage Accounts Receivable: create invoices, statements and deposits
• Processing of Accounts payable and purchase orders
• File maintenance
• Assist the Controller, Office Manager and other team members as required
• Other office duties as required

Who we are:

Milner Group is a family run business that has been serving Vancouver Island for over fifty years. We started out with one gravel pit and one truck to serve our clients, we gradually expanded into civil contracting, and continued to grow from there. We now are proud to offer residential and commercial development, general excavation, municipal road building, highways infrastructure, logging, and wood waste recycling. Milner group continues to provide services such as trucking, gravel quarrying, demolition, and hazardous materials abatement, hauling, and disposal services for residential and commercial waste to a diverse range of clients in the Mid-Island area. Milner Group is a small company with big goals, a hard-working team, and a lot of equipment. Our team is passionate about our work and committed to our clients —no project is too big or small for Milner Group!

VANCOUVER ISLAND IS WHERE WE LIVE, WORK & PLAY!

This is a permanent, full time position in Nanaimo, BC and open to all Canadian residents and those that currently have the ability to work in Canada. Preference will be to candidates in the local area. This position is not located on or near a bus route. We thank all applicants who apply; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• On-site parking
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift

Application question(s):

• This is a permanent, full time position located in Nanaimo, BC. Do you currently reside in the Nanaimo or planning on relocation?
• This position is not located on a current bus route. Do you have reliable transportation?

Experience:

• administrative or receptionist: 1 year (preferred)

Work Location: In person

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