Receptionist Job at The Salvation Army Community Services (Calgary), Calgary, AB

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Job Description

Position Summary
To be the first point of contact for people coming into or calling the West Campus.

Hours/Schedule
Relief/Casual position – scheduled as needed. Should be available to cover staff vacation, time off and on call.

Key Responsibilities

  • Perform general office duties such as answers telephone and directs and/or respond to inquires; greet visitors and direct them to the appropriate person(s); file documents electronically or manually.
  • Take calls/inquiries about bookings for rental groups.
  • Set up client appointments and register clients for classes and special events.
  • Prepare routine documentation such as forms, letters, memo, email and may keep records; check typing for accuracy, sort and prioritize typing assignments within general guidelines.
  • Assist in maintaining adequate office and other supplies.
  • Provide administrative and/or special project support as assigned.
  • Prepare and receive all paperwork for various projects and processes.
  • Keep the reception area clean and organize.
  • Manage rental groups who are on site, ensuring safety protocols are always followed.
  • Attend staff meetings.
  • Review information and client forms to ensure correct information and relevance.
  • May support the Administrative Coordinator with opening mail and processing out-going mail; receive parcel(s) and distribute to the appropriate person(s).
  • May draft and prepare presentations (including PowerPoint, invitations, certificates).

Required Education, Experience and Competencies

  • Completed high school or has equivalent experience.
  • A satisfactory Police Information Check (PIC) with Vulnerable Sector search.
  • A satisfactory Child Intervention Check (CIC).
  • Emergency First Aid certification with Level C CPR from an Alberta approved training provider.
  • Minimum one-year prior related administrative experience.
  • Excellent communication skills (verbal/written) and strong customer service skills.
  • Proficient in MSOffice 365 (Excel, TEAMS, Word).
  • Able to control emotions and display a patient, calm and collected demeanor.
  • Dependable.

The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Our values underpin all that we do:
Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

Job Type: Casual

Benefits:

  • On-site parking

Work Location: In person

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