By joining the RONA family, you’ll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Opportunities for advancement within the company
• An employer that’s involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

At RONA, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA, Lowe’s, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you’re looking to do what you love, we could be perfect for each other.

Our expectations:

The primary function of the RTM Clerk is to communicate with vendors and manufacturers on merchandise returns. This includes processing vendor returns, following up on any outstanding return issues, and ensuring vendors are held accountable for product failures and dealing with buy backs of products or any quality alert items.

Your role:

• Generate reports on product conditions and order parts as needed for assembly or repair
• Check refunded products for issues and return items to the sales floor
• Maintain a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, securing doors and gates, and monitoring for potential theft or security risks
• Complete all other duties as assigned

The qualifications we are looking for:

• Ability to read, write, and perform basic arithmetic (addition, subtraction)
• Experience processing and filing merchandise receiving paperwork
• Experience with store inventory receiving and administration
• Experience in warehouse data entry/bookkeeping
• Experience communicating with vendors OR customers regarding returns, payments, or contract fulfillment
• Retail experience accepting or processing returns
• Ability to lift up to forty (40) pounds daily without assistance

The masculine generic is used without discrimination and only in order to simplify the text. Rona Inc. is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other status protected by law.