Job Description

The Sales Collaborator contributes to the overall sales cycle achievement of the Sales Team performance goals and targets, by utilizing their in-depth knowledge of CPC products and services and working collaboratively with the Sales Team to build successful sales proposals, business cases and Requests for Proposals (RFPs). The Sales Collaborator promotes and supports marketing campaigns and special corporate marketing initiatives leveraging sales opportunities when dealing with commercial customers.

Job Responsibilities

Below are the main job requirements and responsibilities for the Sales Collaborator.

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  Prepares customer contracts/agreements, reviews the terms and conditions with the customer, and finalizes the sales contract based on research and analysis of customer needs and their products and services. Contact customers directly to obtain additional information/validate existing information. Maintains a good understanding of existing agreements and customer needs including leveraging sales opportunities by closing sales where volume commitment is not required

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  Works collaboratively with Sales Team to draft successful sales proposals and business cases and effective internal communications including research and analysis of market trends, competitor landscape, customer strategies, etc. Conducts research and analysis and provides information in response to various requests related to Corporate initiatives, RFPs and others

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  Works collaboratively with Sales Team to prepare effective presentations for internal/external audiences. Organizes and/or participates in internal meetings related to sales requirements and updates

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  Provides analysis and support of internal and external sales report; including revenue trends, variances and targets. May contact customers directly to obtain additional information to explain variances and/or specific occurrences. Monitors contracts for compliance and to ensure declared revenues are actually received

Job Responsibilities (continued)

• Captures, maintains and updates all sales-related activity information in relevant corporate database systems, including customer contact information, market and competitive intelligence. This includes supporting customer moves, contact/authorized user changes, etc. to ensure invoices are sent to the right individuals and that revenues are actually received

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  Develops and maintains relationships with internal functional areas such as Customer Service, Marketing, Operations and Lines of Business (LOB) to facilitate effective communication and collaboration to support the Corporation’s sales objectives

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  Maintains knowledge of Canada Post products, services and rates as well as, ongoing sales activities and relevant policies. Gains and maintains knowledge of key competitor products, pricing, strengths and weaknesses. Maintains and grows additional knowledge of effective selling techniques

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  Supports all Corporate and LOB initiatives including being the focal point for validating customer information for various initiatives, including but not limited to, market research activities, target studies or other Corporate initiatives

Qualifications

Education

• Post-secondary degree/diploma (equivalent experience may be accepted in lieu of a Post-secondary degree/diploma)

Experience

• Minimum 2 years’ experience working as a Sales Associate

• Minimum 1 years of experience working in a Telemarketing or Telesales environment PLUS minimum 1 year of commercial business to business or consumer sales experience
• Working knowledge of Microsoft Office (i.e. understand the major features of each software application).

Other Candidate Requirements

• Not Applicable

Assets

• Not Applicable

Other Information