We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!

About the SAP Internship Experience Project:

The SAP Internship Experience Project is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.

Three reasons to intern at SAP:

• 
  Culture of collaboration: Meet with mentors, make new friends across the globe and create a thriving personal network.
• Project-driven experience: Gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
• Gain visibility: With SAP Internship Experience Project in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

About the team:

As a User Assistance Developer working in the Design Services team, you will be supporting and working with a group of talented and motivated colleagues who create help content. You will participate in a wide range of projects, including writing and editing help content, developing videos and diagrams, and researching how to best serve our customers; specific tasks will depend on your aptitudes, your interests, and the priorities for the organization. You will use Jira, Microsoft Office, Figma, Camtasia, the Adobe Creative Suite, and IXIASOFT CMS, in addition to SAP solutions such as SAP Analytics Cloud and SAP Data Warehouse Cloud, to provide the best help experience possible.

What you’ll do:

Position Title: SAP iXp Intern – UA Designer
Location: Vancouver, BC
Internship Duration: 8 months

In this role, you’ll:

We are looking for someone eager to learn, creative, and resourceful, who has excellent communication skills, and can work both independently and collaboratively. Some examples of your work responsibilities may include:

• 
  Assessing existing help content for comprehension and recommending changes; developing additional help content as required
• Developing diagrams that illustrate key concepts (templates and instructions provided)
• Scripting, recording, editing, and publishing How To videos on SAP Analytics Cloud features (training, templates, and instructions provided); contributing to other video projects based on your experience
• Participating in research projects to understand customer needs and synthesizing data into recommendations for product or help changes
• Communicating and collaborating with colleagues across all levels, teams, and locations; taking ownership of smaller projects

Who you are:

We’re looking for someone who:

• 
  Demonstrates excellent written and spoken English ()
• Has a keen interest in new technologies (knowledge of HTML, XML, JavaScript, or any programming languages is an advantage)
• Can analyze the learning needs of diverse user groups
• Has excellent written communication skills good presentation skills
• Has strong visual design skills
• Understands the fundamentals of people-centric user experience and learning principles
• Has demonstrated the ability to solve problems creatively and effectively and to apply analytic thinking to research and strategy
• Is proficient using Microsoft Word, Microsoft Excel, Figma, and is familiar with the Adobe Creative Suite. Familiarity with Camtasia, Jira, and IXIASOFT CMS, as well as the ability to learn new tools quickly is an advantage
• Is passionate about writing and helping others make sense of software and technology in their daily work
• Enjoys working on meaningful projects and is energized by life-long learning
• Is adaptable to challenges, flexible with changes, and enthusiastic about trying new things

#LI-Hybrid

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 367575 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid.