Job Description
Overview:
Provide supervision of enforcement, security and access control programs.
Responsibilities:
Operating Season:
- Deploy, teach and mentor excellent guest services skills to support park safety and security goals
- Provide supervision of enforcement, security and access control programs
- Supervise security incident case management program
- Administration of the Park’s lost and found program
- Assist with Park Patrol duties as required
- Patrol and provide second level backup response to in-park security situations/violations
- Provide Departmental Duty Coverage and act as Security liaison with operating departments and local police departments during security incidents
- Issue trespass notices as required by situations
- Monitor and respond to site-specific fire and safety systems (sprinkler and fire alarm systems)
- Assist with other duties as required
Non-Operating Season:
- Shift Supervisor for Contract Security Associates (Certified)
- Contract Security administration
- Hire, train, develop and mentor all associates to ensure in and off season expectations are met
- Provide first response to first aid calls off hours and co-ordinate departmental injury claims
- Monitor and respond to security and/or environmental alarms
- Monitor Health & Safety programs and report violations of safety policy
- Assist with other duties as required
Qualifications:
- Graduate of a post-secondary Law Enforcement program or combination with equivalent work experience
- Possess a valid Ontario Security Guard License, driver’s license and First Aid/CPR certificates
- Must pass mandatory “Use of Force Training” including handcuffs, baton and conflict resolution
- Possess excellent problem-solving skills
- Supervisory experience is an asset
- Ability to effectively deal with stressful situations
- Present a passionate professional manner and positive attitude
- Provide CSA approved steel toed black boots
- Be available to work a variety of rotating shifts, including midnights, on weekends and holidays