What you'll need to have

• You have at least one year of experience in the field of loss prevention or a similar field.
• You hold a valid Ontario Security Guard license, you are a Certified First Aid and CPR Responder.
• You pay great attention to detail, are incredibly approachable and have a strong sense of responsibility.
• You are thorough, accurate and timely when conducting your investigations and reports.
• You keep your cool under pressure and can react quickly and confidently in a crisis.
• You manage sensitive and confidential information with extreme professionalism and integrity.
• You have no problem working in a fast-paced (and sometimes stressful) environment.
• Your reliability and knowledge make you a resource person for our co-workers who need training and support on health, safety, and security issues
• You have a basic knowledge of local and federal laws and court procedures.
• Previous Loss Prevention / floor walking experience is an asset

A day in your life with us

• Ensure that the environment is always safe and secure in and on our property, for our customers and coworker.
• Respect and apply all appropriate IKEA health and safety procedures and ensure that all other co-workers do the same.
• Respond promptly to all health and safety needs and perform first aid or other emergency/safety procedures necessary to meet those needs.
• Open and close the store in accordance with IKEA procedures.
• Regularly conducts all operational and security audits, as required.
• Conducts assigned health and safety investigations and follows up on all incident reports in a timely manner.
• Takes responsibility for other tasks and projects, including helping your co-workers carry out their responsibilities when necessary.
• Actively promote theft prevention awareness across the unit and support with educating coworkers into a security mindset
• Conduct lawful apprehensions for theft & fraud and other criminal activity.
• Take a proactive approach with initiating and completing investigations on internal and external matters in accordance with legal and INGKA requirements.

About this work area

As a team, we care about the health, safety, and security of everyone at IKEA, so we can focus on our customers. Together, we find new ways to create a healthy work environment where people thrive every day. Because we believe that a safe, secure, and happy workplace is essential to the prosperity of the company!

JUST SO YOU KNOW

In the IKEA world, this position is officially called: Safety and Security Agent.

Please note: Obtaining this position is conditional on a satisfactory criminal record check. A criminal record under the Criminal Code or other federal authorities does not necessarily mean that you are ineligible for this position.