Join our team as an Epic Analyst in the Health Information System (HIS) Department!

We are currently seeking an Analyst to join the Epic Lumens and Cupid applications.

The HIS Department is responsible for the continuing and ongoing support of patient safety and care through maintaining and improving the Atlas Alliance’s Epic Health Information System. The Atlas Alliance is a partnership of 10 Ontario healthcare institutions sharing one Epic HIS. The vision of the HIS Department is to continue to support and upgrade our integrated health information management system and increase the quality and safety of care, enhancing both the patient and provider experience now and for generations to come. You will have the opportunity to become Epic certified, a highly marketable asset.

What is Epic?

Why join the HIS Team?

You will help remove barriers to the flow of health information within the Atlas Alliance and have a positive impact on the way our patients receive world class care.

If you are looking to take your career to the next level and directly impact patient care in your community, we want to hear from you!

• For information purposes only - The Hospital reserves the right to change.

As an Epic Analyst in the Health Information System (HIS) Department, you will bring practical business knowledge to the organization by supporting and maintaining the integrity of the Health Information System. Throughout the course of your duties, you will be required to

• Identify and analyze organizational needs by gathering information from end users, defining scope and objectives, and making recommendations for solutions
• Understand the Epic software system and how to build/configure it to meet the needs of end users
• Provide second level support for all various clinical modalities including issue triage and resolutions
• Application troubleshooting, reporting and tracking issues/solutions with vendors/clients
• Support regular upgrades/enhancements to the Epic system; review release notes with stakeholders, determine build requirements, configure the system, and perform application/integrated testing
• Project management – plan, organize, and track projects throughout the project lifecycle while managing stakeholders and resources.

• University degree and/or college plus equivalent experience in a relevant discipline;
• Minimum of five (5) years progressive experience in Information Systems including previous experience in project management (other healthcare-based experience may also be considered);
• Experience leading components in the implementation of medium to large scale systems and solution design;
• Experience in leading multidisciplinary teams;
• Excellent analytical, problem solving, critical thinking, and decision-making skills;
• Excellent oral and written communication skills, organizational skills, and presentation skills;
• Experience in documenting and communicating processes and procedures;
• Ability to work independently and collaborate closely with team members;
• Ability to prioritize a large number of requests;
• Proficiency in Microsoft Office (Outlook, Excel, Word);
• Must be eligible to work in Canada.

• Valid Epic certification;
• Experience working in a large healthcare organization;
• Experience in a hospital diagnostic imaging department;
• Experience in Perioperative and/or Endoscopy hospital departments;
• Experience developing and implementing standardized policies/procedures/protocols;
• Experience with configuring computer systems, creating reports (SQL, Crystal Reports, etc.), and/or working in a programming environment;
• Experience with quality assurance of clinical systems;
• Ability to facilitate working sessions with large user communities and obtain agreed to functional/design and workflow requirements;
• Proficiency in English and French – oral expression (advanced level) and comprehension (advanced level).