SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else™.

SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views. Approximately 80% of its audience is between the ages of 18 to 40. It is privately held and has achieved high double digit annual growth and profitability since its inception.

Reporting to the Team Lead, Set Coordination, the Senior Set Coordinator will drive a high performing team of Set Coordinators responsible for the completion of photoshoot requirements according to quantitative and qualitative success metrics across Womenswear, Menswear and/or Everything Else product categories. Working as part of a multidisciplinary content production team for e-commerce that answers to the Studio Producing team’s planning, he/she will oversee proper execution of on-figure and off-figure photoshoot operations and deliver against strict deadlines. This role works closely with all roles in the Studio and requires a highly collaborative style with the ability to influence and motivate others.

RESPONSIBILITIES

Studio Production - 70% of time

• Lead Set Coordinators work by ensuring accurate execution and driving operational effectiveness
• Oversee full completion of assigned productions, ensuring photoshoots daily targets are met as per the agreed upon quality, SSENSE identity, and brand guidelines
• Monitor and communicate production status throughout for various studio activities deliverables, identifying deviations, report risks and escalate issues by providing impact on production planned
• Maintain accurate operational performance visibility by overseeing the quality of the production data entry and ensuring studio metric dashboards are daily updated
• Onboard freelancers and models by providing training on office protocol and Studio best practices, track and report on third party mandate fulfillment for assessing brand value alignment.
• Oversee end-to-end merchandise on-set care and handling, monitoring damages, ensuring proper labelling and back to stock
• Receive project and special launches briefs from the Studio Producing team and activate production plans, supervising the setting up for physical space, equipment and resources utilization.
• Ensure cleanliness, order, safety on set and ensure adequate maintenance of equipment

Training and Development - 20% of time

• Support the Team Lead, Set Coordination with onboarding related tasks, help coach and train a capable and talented team of Set Coordinators
• Developing training materials, maintain and improve the knowledge base through standard, concise and relevant documentation

Continuous improvement - 10% of time

• Implement business initiatives to improve daily operations, productivity, communication and ways of working as it relates to studio production processes, workflows and standardization of tools and procedures
• Lead execution of visual production projects to optimize business performance through accurate on set mechanisms

• College or University diploma in Fashion Marketing, BA or a related field
• 3-5 years experience of coordination or logistics experience in a fashion or e-commerce environment
• Knowledge of textiles and garment care.
• Experience working with apparel, an asset
• Proficient in Microsoft Excel and Google Sheets
• Good written and verbal communication skills in both English and French
• Knowledge of fashion, styling and photography, an asset
• Must be open to work evenings and weekends as required
• Ability to walk 5 km per day with equipment and/or stand for extended periods, when required

SKILLS

• Willingness and ability to learn fast
• Strong work ethic and results-oriented
• Solution-oriented mindset and can-do attitude to overcome challenges
• Capacity to synthesize, analyze and present reporting information to technical and studio business stakeholders
• Natural ability to build relationships and to work in a team environment with maturity and leadership
• Ability to thrive in a fast-paced environment and master frequently changing production and project priorities
• Detail oriented with strong time management and organizational skills