We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Job Description

The opportunity

Senior IT Business Analyst

Manulife Canadian Wealth and Asset Management is embarking is embarking on a transformational journey to enhance our digital adoption and better serve our customers. We are looking for a Technology Business / Data Analyst’s who will help us be successful.

Job Requirements:

• Demonstrates understanding of how technology supports Manulife's strategy.
• Strong detail orientation
• Awareness of full-technology stack
• Strong communicator who can negotiate effectively with business to clarify needs vs. wants/likes in order to balance business direction/requirements with cost of development and risk.
• An effective facilitator for the Team to deliver incremental and iterative units of business value.
• Has a natural ability to breakdown, decompose and describe business needs into Stories supporting an iterative and incremental delivery model?
• Reflects on and improves behavior.
• Needs to attend conferences to learn from others.
• Writes tutorials and gives training.
• Demonstrates all core skills, and some interpersonal skills beyond requirements for role.
• Understands the overall 'picture' in most situations.
• Understands the political landscape and informal hierarchy within the firm.
• Strong knowledge of the business, some expertise
• High level of discipline knowledge and understanding of area of practice
• Able to combine knowledge of discipline and the market, some perspective on customer requirements • Fit for purpose and usually refined quality.
• Good understanding of the business unit including product offerings, and service and management structure
• Good understanding of project management methodologies and workflow design
• Ability to influence and negotiate with others to meet project deadlines.
• Understanding of system design and analysis and user testing; good problem-solving skills and analytical ability
• Ability to cultivate relationships with key stakeholders representing a broad range of functions and levels
• Effective interviewing, facilitation and presentation skills
• Collaborative attitude, willingness to work with team members; able to coach, participate in code reviews, share skills and methods.
• Constantly learns from both success and failure.
• Good organizational and problem-solving abilities that enable you to manage through creative abrasion.
• Good verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomes
• Bachelor’s degree

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.
  
  

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance , annuities , investments , 401(k) plans , and education savings plans . Additional information about John Hancock may be found at johnhancock.com .

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

The annual base salary for this role is listed below.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.