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Building a World-Class, Diverse and Inclusive Technology Team at TD
We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

TD Technology Delivery / Partner Management covers planning and delivery of functions or services within segment CIO groups and/or across Infrastructure Technology Solutions (ITS). While investing heavily in nurturing business, client and partner relationships for end-to-end delivery of technology solutions or services, these professionals also oversee and directly manage multiple specialized functional teams (e.g. Application Development, Solutions Designers, Business Systems Analysts, Support, Project Management etc.) and seamlessly manage ongoing infrastructure support and shared services to segment CIOs, business leaders and various TD stakeholders. Let's not forget they communicate the technology organization’s overall book of work and manage stakeholder
expectations. It's a big and busy mandate.

There's room to grow in all of it.

We are looking for someone to build and maintain strong business relationships with our Wealth & TD Insurance technology partners, providing project management on technology solutions/services initiatives to meet business needs. The position acts as IT Project Manager and SCRUM Master, leverages resources across functional or specialized technology areas to ensure end-to-end delivery of agreed upon solutions or services within planned forecasts and cost estimates.

This role will plan, coordinate and supervise complex informatics assignments. Design and apply new methods and procedures. Coordinate systems development for major applications, define project requirements including information and data needs, business analysis and programming. Develop, plan, analyze, evaluate, and assign priorities to deliverables and requirements. Define project phases, set deadlines, and manage staff. Develop project plans with milestones. Coordinate all meeting and interface with business units, staff and service providers. The successful candidate will be responsible for the oversight and execution of multiple projects and project managers. Accountable for managing broad and highly complex teams and projects involving significant scope and complexity. Key accountabilities include:

• Lead and manage a team of IT professionals who are responsible for end-to-end infrastructure technology delivery supporting our Wealth and TD Insurance technology business partners, with a clear focus on project planning, schedule management, scope, change and issues management, client communication and overall resourcing and financial costs on a longer-term basis.
• Responsible for project delivery for application sets within their scope, commissioning projects to be executed by technology partners.
• Act as a solutions integrator; provide a flexible approach by offering and negotiating options with clients that balance service levels, cost and risk.
• Develop impact assessments, manage delivery schedules, perform risk assessments to consistently manage project deliveries.
• Work with ITS partners to ensure they comply with the capacity forecasting process.
• Lead the development of total cost of ownership estimates for applications and services, monitor and track to established project budget and plan.
• Measure, monitor projects, stay within budget, meet or exceed expectations.
• Assess work plans, identify scheduling issues, report and escalate, as needed.
• Track major project deliverables; share updates; support initiatives aimed at cost reduction and faster time-to-market.
• Know the competition, customer and industry trends, innovation; pinpoint relevant research opportunities.
• Direct or manages large-scale applications, programs or projects across multiple product lines, involving significant scope and complexity. Ensures delivery of projects to the business partner, meeting the approved scope/cost/schedule/quality for the project. Perform a governing role for, ensuring that the proposal, execution, control, deployment, training and hand off, warranty support, and closure meet promised schedules.
• Performs risk identification and mitigation activities, escalating unresolved issues to the Executive and / or Steering Committee where appropriate to secure their timely decisions/support.
• Manages the acquisition and deployment of resources, including budget, by working with the Project Managers to secure the resources required for the project.
• Ensures client satisfaction with the project process and project team by effective and timely communication including status reporting, continual risk/issue assessment/management and escalation, and resolution of issues as they arise.
• The successful candidate will be required to work with and influence senior level leaders and partner with other IT Managers.

• Undergraduate degree in Computer Science, Engineering, or other technology fields.
• Minimum 8-10 years of experience.
• Proven leadership skills and experience managing large and complex IT projects.
• Full life cycle development experience.
• Experience with proven project methodology in both Agile and Waterfall.
• Certified Scrum Master or SAFe® 5 certification is a must.
• PMI or ITIL certification.
• Fluent in English.
• Expertise in MS Project, Excel, Visio and Powerpoint.
• Experience with Canadian Financial Institution is an asset.

This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Project Management

Technology Solutions

Technology Solutions

37.5

Corporate

Full Time

Regular

Canada

Ontario

Toronto

310-320 Front Street West Corporate, 50 Boulevard Cremazie West

Quebec

Montreal

18-May-2023