Service Assistant Job at City of Burnaby, Burnaby, BC

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Job Description

The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community. With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team. People like you!


Burnaby Golf Operations is seeking customer service-driven individuals to work seasonally in the Golf Division starting in early spring. Duties and responsibilities of Golf Services Assistants include but are not restricted to:
  • Providing friendly and efficient service to the public including greeting, checking-in and booking tee times
  • Accurate processing of customer payment transactions
  • Tee time management
  • Working as part of the Golf Team to maintain proper pace of play
  • Patrolling golf course to enforce regulations
  • Performing minor custodial duties
  • Ensuring customers have an enjoyable experience at our golf facilities
  • Performing related duties as required

Work is performed in accordance with established policies and procedures, under the general supervision of a supervisor who evaluates performance in terms of accuracy and efficiency of work and services provided.

Qualifications include Grade 12 graduation, including or supplemented by standard commercial courses; plus some related public contact experience, preferably in golf operations, or an equivalent combination of training and experience. Requirements include the ability to deal effectively and courteously with the public, working knowledge of cash register operations and related cash handling, retail sales and office procedures, and knowledge of golf course procedures and regulations including golf rules, etiquette, tee time management and pace of play procedures. Driver's Licence for the Province of British Columbia, Class 5, is an asset.

Hourly wage: $25.17 + 12% in lieu of benefits (2023 Rates).

This posting will remain open until May 15, 2023.

Applicants under consideration will be required to consent to a Criminal Record Search.

Please contact Human Resources at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online. We thank all applicants for their interest; however, only those considered for an interview will be contacted.
Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.

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