New Business Case Coordiator Job at Royal Bank of Canada, Mississauga, ON

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Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

New Business Case Coordiator

Job Description

What is the Opportunity?

If you like to develop and work in collaborative relationships, possess a high degree of professionalism and are up for the challenge of managing a changing caseload volume, then this role is for you.

As a New Business Case Coordinator, you will manage cases for life and/or living benefit new business applications by ensuring all

requirements to assess the underwriting risk are obtained. You will provide pro-active updates to the MGA administrative or account contact.

What will you do?

  • Act as the primary contact for external Account Administrators throughout the New Business and underwriting process. The Case

Coordinator is responsible for setting and managing client expectations.

  • Provide pro-active communications to the appropriate MGA Administrator or account contact detailing the status of all requirement activity
  • Provide feedback and recommendations identifying trends/gaps and training opportunities, as it relates to the processing of the Life and

Living Benefit new business application process

  • Identify and resolve any case specific delays to ensure all necessary processing occurs within specified service level agreements.
  • Maintain up to date new business Underwriting Pro notes summarizing actions taken, inquiries received including emails and phone calls

received and sent.

What will you need to succeed?

Must have

  • Proven ability to proactively manage a high volume caseload while managing changing priorities
  • Provide quality and effective communication to all clients
  • Responsiveness to inquiries with sense of urgency
  • Internal and external communication are accurate, clear and concise
  • Develop and maintain collaborative relationships with multiple internal and external partners
  • High degree of professionalism coupled with the ability to handle pressure is a necessity
  • Insurance industry knowledge or experience

Nice to have

  • LOMA, ACS
  • College Graduate
  • New Business or relative experience

Special Conditions

Please note the successful candidate will have the ability to work remotely out of any province.

What's in it for you?

  • A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement

savings plans

  • Competitive pay and high-earning potential
  • All the tools, training, and team support you need to grow your career
  • Flexible work/life balance options
  • Sophisticated RBCI software tools to boost your productivity

Job Summary

Address:

MISSISSAUGA, Ontario, Canada

City:

CAN-ON-MISSISSAUGA

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Insurance

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2023-02-20-08:00

Application Deadline:

2023-03-02-08:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

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